Product Training Videos

  • Repair Overview - Learn about product navigation such as selecting a vehicle and review article tools and options available for viewing and printing. Step-by-step repair procedures including graphics, wiring diagrams and specs.
  • Using Search - The Search function compliments the category approach by allowing users to find data using keywords. It also uses "smart search" to ensure accurate results regardless of terminology.
  • Estimator / Quote Screens - Build estimates with the industry standard labor database from 1974-2006 and OEM parts. Quote screen provides a simple work area for those not currently using our full shop management programs.
  • TSBs / Recalls - Provides access to vehicle mfg. Technical Service Bulletins, allowing shops to quickly pinpoint causes for unusual vehicle complaints. Factory Recalls campaign information is also included and updated monthly.
  • Maintenance / Fluids - Handy access to detailed Scheduled Services with labor times included (1990-up) in Normal, Severe and now Indicator Services on newer vehicles. Fluid specifications and capacities are also found here.


Learning Modules

Module Quiz

NOTE: You are welcome to take the quiz, but we no longer offer a certificate on  You can earn a certification for ShopKeyPro by taking the quiz in the ShopKeyPro Training Center?

Product Training Help

Help Home Page
Viewing Repair Articles
Repair Figures
Wiring Diagrams
Using Search
Writing Quotes

Repair Discussions

Visit our Shop Management Forum for discussions on repair issues and topics.

Quick Answers

Visit our Quick Answers Pages for Frequently Asked questions, and answers, for OnDemand5 Users.